37001 Privacy Policy – Protecting Your Information Is Our Priority
We are committed to protecting your privacy and personal data while you use the37001 platform. This Privacy Policy explains what information we collect, how we use it, and your rights and choices.
Last Updated: 1 January 2026
Types of Information Collected
We collect various types of information necessary to provide a safe and effective betting and entertainment service:
- Account Information: Username, email address, phone number, date of birth, and other identifying information you provide during registration.
- Device & Browser Information: Device type, IP address, device ID, browser type, and other technical information that helps us improve your experience.
- Payment Information: Transaction data, local payment methods such as FPX or TNG eWallet in Malaysian Ringgit (RM), and payment records that comply with financial and security requirements.
- Cookies & Tracking Technologies: We use cookies to remember your preferences, track activity on the site, and personalise content and ads.
- Usage Data: Records of your platform activity, including bets placed, account actions, and interactions, used for analytics and service optimisation.
How We Use Your Information
Information we collect is used for several key purposes, including:
- Setting up and maintaining user accounts, and supporting the login and registration process.
- Processing financial transactions and ensuring the security of every payment.
- Optimising your experience by tailoring content and ads to your interests and behaviour.
- Reaching out to users for customer support, important notifications, or relevant offers.
- Complying with legal requirements and regulations applicable in Malaysia and other relevant jurisdictions.
- Analysing usage data for research, product development, and service improvement purposes.
All data is used lawfully, and we follow a data minimisation principle — collecting only what is necessary for clearly defined, specific purposes.
Cookies & Tracking Technologies
Cookies are small files stored on your device that help the platform remember your preferences and enhance your experience. We use several types of cookies on 37001:
- Essential Cookies: Ensuring core site functions such as login and navigation run smoothly.
- Performance Cookies: Collecting information on how users interact with the site to improve our systems and design.
- Functional Cookies: Personalising content based on your preferences, such as language and theme.
- Marketing Cookies: Helping serve relevant ads and measure promotional performance.
You can control or delete cookies through your browser settings, though this may affect some platform functionality.
Data Storage & Security
We are committed to protecting your information using the latest security technologies, including encryption, firewalls, and strict access controls. Personal data is stored securely and accessed only by authorised personnel for legitimate purposes.
Data is retained in line with legal requirements and legitimate business needs. Any data that is no longer required will be securely deleted in accordance with standard procedures.
Any security breach involving personal data will be addressed promptly, including reporting to the relevant authorities where required and notifying affected users.
Your Rights as a User
You have certain rights regarding your personal data, including:
- Access: Requesting a copy of the personal data we hold about you.
- Correction: Requesting a correction if your information is inaccurate or incomplete.
- Deletion: Requesting the deletion of your data, subject to applicable legal and contractual requirements.
- Restriction of Processing: Limiting how we use your data in certain circumstances.
- Objection: Objecting to the processing of your data for marketing or user profiling purposes.
To exercise these rights, please contact our support team through the official channels available on the platform.
Privacy Policy Updates & Contact Us
37001 reserves the right to update this Privacy Policy from time to time to reflect changes in legislation, regulations, or business requirements. Any changes will be announced on this page and take effect immediately upon publication.
We encourage users to review this policy periodically and to reach out if they have any questions or concerns about how their personal data is handled.
For further enquiries, please send us a message through the platform or contact 37001 customer support. We are committed to handling your information with the utmost care and respect.
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By using our platform, you agree to the Privacy Policy and Terms & Conditions in effect. Register or log in for the full experience.